Abstract

Providers of maintenance, repair and overhaul (MRO) services for complex capital goods, such as aircraft engines, which are indispensable for the customers to perform their services, are facing increasing market dynamics as well as constantly growing, diversifying customer requirements. The ability to achieve (the required) high logistics performance is greatly determined by a suitable production configuration. From the strategic definition of goals to the design of suitable supply chain structures as well as planning, controlling and monitoring mechanisms, a multitude of interdependent configuration decisions must be made on different organisational levels at various points in time. At the same time, numerous internal and external influencing variables must be taken into account, observed and continuously examined for configuration-relevant changes. If necessary, suitable reconfiguration measures must be initiated. This article presents an approach to production configuration based on logistics modelling. To handle the multitude of effects and interactions they are translated into a framework for efficient and sustainable production configuration. It consists of four successive levels for the initial configuration as well as an additional module for long-term production configuration monitoring. It serves to review pre-existing configurations in the context of reorganisation projects and enables the target-oriented configuration of internal supply chains.

Highlights

  • Achieving logistics objectives like short delivery times and a high degree of schedule reliability while keeping logistics costs as low as possible requires a holistic production configuration adapted to the specific company's requirements and harmonised along the entire supply chain [1]

  • 'Holistic production configuration' encompasses all configuration decisions starting with the design of the value creation structure at the strategic level down to the configuration of production planning and control (PPC) at the tactical and operational level

  • Neglecting or even ignoring the important interactions between these individual configuration decisions bears the risk of serious losses in production logistics efficiency [7, 8]

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Summary

Introduction

Achieving logistics objectives like short delivery times and a high degree of schedule reliability while keeping logistics costs as low as possible requires a holistic production configuration adapted to the specific company's requirements and harmonised along the entire supply chain [1]. Since the focus of this paper is on holistic production configuration, in the following, we will refer to 'production configuration' synonymously with 'holistic production configuration' It distinguishes from '(holistic) production systems' that represent methodical sets of rules and principles for the design, optimisation and standardisation of order fulfilment processes as well as relevant support processes in order to increase a company's productivity [3]. These rules do not guide how supply chains and individual process steps must be arranged, (de-)coupled and parameterised [4].

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