Local risk managers’ and disaster volunteers’ awareness of, attitudes toward, and intention to use a local government-developed disaster information system: A Case study of SIKK Magelang

Abstract

SIKK (Sistem Informasi Kebencanaan Kabupaten or Regency Disaster Information System) Magelang is a disaster information system developed by local government in Magelang Regency to support disaster management. Despite having useful features, as with many e-government services, it shows a low adoption rate. This paper aims to explore the barriers impeding the adoption of SIKK Magelang from the perspective of local risk managers and disaster volunteers. Preliminary data were gathered by scrutinizing related disaster management documents and SIKK Magelang reports and interviewing the information system’s operators. Next, a half-day workshop was conducted with the help of BPBD (Badan Penanggulangan Bencana Daerah) of Magelang Regency to assess local risk managers’ and disaster volunteers’ awareness of, intention to use, and attitudes toward SIKK Magelang. Of the 150 people invited, 112 attended the workshop; however, 107 participants could be analyzed. We found that participants had a low awareness of SIKK Magelang and were unfamiliar with the disaster information system. After the trial session, however, they had positive attitudes toward the information system and were willing to use it in the future, especially in the context of supporting their disaster-related tasks. Our findings indicate that SIKK Magelang has the potential to be more widely used by local risk managers and disaster volunteers. More effort should be put into promoting SIKK Magelang, such as producing a clear tutorial.