Abstract
In the United Kingdom (UK), the Labour Government is seeking to achieve fundamental change in the way local authorities are led and managed. To this end, it has introduced political and managerial reforms, central to which is the concept of ‘best value’. This new agenda, to which local authorities must respond, builds upon the changes which resulted from the Conservative era 1979–1997. Although Labour has abolished the centrepiece of Conservative policy towards local government, i.e. compulsory competitive tendering (CCT), Labour shares the belief of successive Conservative governments that local authorities must radically improve the way services are delivered. This article considers the nature of the changed local government environment in the UK, including the role, policy and service provision debates which have occurred in local government. It provides a conceptual framework within which to consider the degree of change which has occurred in local authority management. A typology of responses to change and a model by which past and future change may be gauged are suggested.
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