Abstract

In an open distance e-learning (ODeL) environment, the lack of infrastructure causes certain obstacles that result in students not utilising the learning management systems (LMS). The aim of this study was to examine the usability and reliability of myUnisa as the LMS used for teaching Information Science at the University of South Africa (UNISA). In the particular context, a quantitative research approach was followed, and a questionnaire was designed and distributed as a web survey in an attempt to reach scattered respondents. The research findings show that the majority of students appreciate myUnisa as being reliable in for information science students. Also, students find learning on myUnisa more convenient than face-to-face instruction, as it offers more flexibility. This study recommends all students being provided with the internet as an access tool as well as the provision of free internet access or lower charges in data bundles to all registered UNISA students.

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