Abstract

PurposeWith the spread of information communication technologies (ICTs) at work, online voice has become an emerging form of employee voice. Online voice is a double-edged behavior for organizations and employees. The purpose of this paper is to examine a model in which online voice is positively correlated with workplace cyberbullying and to examine the moderating role of chronic job strain and moral efficacy on that correlation.Design/methodology/approachA total of 760 cases from 152 full-time Chinese workers in public sector employment were collected through the experience sampling method.FindingsThe results showed that online voice is positively correlated with workplace cyberbullying on a daily basis. Chronic job strain amplifies this relationship, while moral efficacy buffers it. Furthermore, the amplifying effect of chronic job strain is mediated by a lack of moral efficacy.Originality/valueThis research has implications for understanding the boundary conditions of the relationship between online voice and workplace cyberbullying.

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