Abstract
This study aimed to identify and present applications of the process capability indices in a process of a company in Vale do Paraíba. To reach this objective, applied research of exploratory and quantitative nature was carried out. After the adjustment, it was possible to observe the uniform distribution of data centered on the nominal value, without exceeding the lower and upper limits, which produced an adjusted process within specifications. As a contribution of this research, we point out the use of this statistical tool in problem solving and as a tool for decision making.
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More From: Revista de Gestão e Secretariado (Management and Administrative Professional Review)
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