Life satisfaction and occupational safety relationship: Research on motorcycle couriers in Turkey

Abstract

Objectives Rising e-commerce trend with Covid-19 pandemic has significantly increased the need for motorcycle-couriers. The aim of this research was to investigate the relationship between job satisfaction and occupational safety and health (OSH) of motorcycle-couriers and to evaluate the opinions of OSH specialists about the importance of motorcycle-couriers’ life satisfaction and OSH perception levels. Methods The relationship between life satisfaction and perception of OSH of 750 motorcycle-couriers was addressed using quantitative research methods through two different scales (Life Satisfaction Scale and Occupational Safety Perception Scale). The views of 20 OSH specialists about the importance of motorcycle-couriers’ perception of life satisfaction and OSH levels were addressed using qualitative research methods. Results There was a negative linear relationship between perception of OSH and life satisfaction levels of motorcycle-couriers. All OSH specialists evaluated the level of life satisfaction as an important factor in OSH practice of motorcycle-couriers and all were of the opinion that the job was quite risky and adequate OSH measures were not sufficiently guaranteed. Conclusions The findings suggest that there is a need for some legal regulation of this occupation and ensuring necessary occupational standards are applied. This could include increased responsibility of companies/employers and could provide training programs to improve OSH.