Abstract
This paper examines library users perceptions towards librarians in a public library in Selangor, Malaysia. The library users focus their observations in different scopes of the librarians such as the image, skill and nature of work. The findings from this study inform us whether library users have the same stereotype opinion towards librarians in public library. The study was conducted using the quantitative method and questionnaires were distributed to 383 library users in a public library in Selangor. This study examines library users’ perception towards librarian in Perbadanan Perpustakaan Awam Selangor. Unlike the popular belief, the findings in this study refute the assumption that library users have negative views of librarians. The findings in this study show that the library users of the Perbadanan Perpustakaan Awam Selangor does have negative perception towards librarians.
Highlights
In today’s world of rapid information and technological growth, the information worker profession is at risk of becoming obsolete, the librarians
Despite the important roles of librarians in assisting the public, little is known about library users perceptions of the librarians and their work, in developing countries like Malaysia
The Raosoft Sample Size Calculator was used to calculate the sampling for Perbadanan Perpustakaan Awam Selangor
Summary
In today’s world of rapid information and technological growth, the information worker profession is at risk of becoming obsolete, the librarians. While each of us receives basic information literacy education most of us still lack of good information literacy mastery to seek, manage, and use information independently, Langridge, Riggi & Schultz, (2014), we need to turn to professional librarians for help. This is a strong point to say that librarians are still relevant in our modern lives today Bickley & Corrall, (2011). Among the common stereotypes are, librarians have undesirable appearance, personality, body language, and facial expression They are often portrayed to be old ladies, wearing thick glasses, and have cruel expression, (Nilsen & McKechnie, (2002). This study intends to find out the answers to these questions
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