Abstract
The shift from traditional libraries to digital libraries has transformed how users access and interact with information. Higher education institutions across the world have realized the importance of information literacy. Mahasarakham University considered to be the educational hub of North Eastern Thailand, was studied for this research. This paper reflects upon the users’ opinion and level of satisfaction about various sections and services provided by the Academic Resource Centre, Mahasarakham University, Thailand. Discusses the information access pattern, preferred format of documents and users’ opinion regarding open access. Traces the advancements and innovations in technology that have had a tremendous impact on the way libraries function and have fuelled Thailand's shift from an industrial economy to a knowledge economy. The significant findings of the study in the context of library trends and technologies are 34.2% of users used electronic resources every day. E-Books were the most preferred format of document for 65% of users. 12% of users strongly agreed that lack of access to computers make use of e-Resources is the cause of no-development. 37% of users strongly agreed that students are leading users of eresources. 44% of users felt that management should provide the necessary infrastructure for the success of e-Resource development.13% Users strongly agreed that Information Communication Technology (ICT) facilitates quick access to information. 40% of users agreed that the application of ICT reduces workload; 27% of users agreed that “Open access provides larger potential evidence and audience.”
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