The effectiveness and efficiency of the justice system is a continuing focus of research, and public attention. Burdened by crowded dockets and demands policy for improved conditions and service, the justice system is examining new operative and management alternatives to traditional adjudication such as court-ordered arbitration, mediation programs and even private sector initiatives for handling disputes. In this paper we discuss the Pulaski County Mediation Program (MPX an innovative alternative to the traditional courtroom resolution 01 disputes in small claims, juvenile, and chancery court. The MP brings together, in a joint program, the needs, facilities, support and strengths of Pulaski County and the human and administrative resources of the University of Arkansas at Little Rock (UALR), College of Liberal Arts.

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