Abstract

Traditionally, pharmacovigilance data are collected during clinical trials on a small sample of patients and are therefore insufficient to adequately assess drugs. Nowadays, consumers use online drug forums to share their opinions and experiences about medication. These feedbacks, which are widely available on the web, are automatically analyzed to extract relevant information for decision-making. Currently, sentiment analysis methods are being put forward to leverage consumers' opinions and produce useful drug monitoring indicators. However, these methods' effectiveness depends on the quality of word representation, which presents a real challenge because the information contained in user reviews is noisy and very subjective. Over time, several sentiment classification problems use machine learning methods based on the traditional bag of words model, sometimes enhanced with lexical resources. In recent years, word embedding models have significantly improved classification performance due to their ability to capture words' syntactic and semantic properties. Unfortunately, these latter models are weak in sentiment classification tasks because they are unable to encode sentiment information in the word representation. Indeed, two words with opposite polarities can have close word embeddings as they appear together in the same context. To overcome this drawback, some studies have proposed refining pre-trained word embeddings with lexical resources or learning word embeddings using training data. However, these models depend on external resources and are complex to implement. This work proposes a deep contextual word embeddings model called ELMo that inherently captures the sentiment information by providing separate vectors for words with opposite polarities. Different variants of our proposed model are compared with a benchmark of pre-trained word embeddings models using SVM classifier trained on Drug Review Dataset. Experimental results show that ELMo embeddings improve classification performance in sentiment analysis tasks on the pharmaceutical domain.

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