Abstract

Rising rates of NCDs threaten fragile healthcare systems in low- and middle-income countries.Fortunately, new digital technology provides tools to more effectively address the growing dual burden of disease. Two-thirds of the world’s population subscribed to mobile services by the end of 2018, while the falling price of connectivity and the 5G networks rollout promise to accelerate the use of digital technology. Properly leveraged, we can employ digital solutions and applications to transform health systems from reactive to proactive and even preventive, helping people stay healthy. With artificial intelligence (AI), health systems can be made more predictive by detecting risk factors and helping health professionals respond faster to prevent disease.Yet this rapid pace of growth has also complicated the digital health landscape. Myriad digital health apps compete and overlap in the public and private sectors, and significant gaps in the collection and analysis of digital data threaten to leave some behind.Established in 2010, the Broadband Commission for Sustainable Development is led by ITU and UNESCO and advocates for the transformational impact of broadband technologies for development. Its working group on digital and AI in health, co-chaired by the Novartis Foundation and at different times Nokia, Intel and Microsoft, identifies best practices for countries to realize the potential of digital technology in health and care. Interviewing more than 100 key stakeholders and reviewing over 200 documents, the Working Group set out to identify common challenges that countries face in implementing digital health solutions, and to develop a framework that countries can use to build systems for supporting digital health solutions.Common challenges include a lack of coordination leading to fragmented digital health solutions; lack of systems and workforce capacity to manage data and digital technology, and inadequate financing to support digital health. The working group proposes six building blocks for digital health systems: formulate and execute a national digital health strategy; create policy and regulatory frameworks that support innovation while protecting security and privacy; ensure access to digital infrastructure; ensure interoperability of digital health system components; establish effective partnerships; and sustain adequate financing.

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