Abstract

This study provides a comprehensive review of the integration of Artificial Intelligence (AI) into Supply Chain Management (SCM), focusing on its impact on operational efficiency, strategic innovation, and sustainability. Employing a systematic literature review and content analysis methodology, the research synthesizes findings from peer-reviewed articles and conference papers published between 2013 and 2023. The study identifies key advancements in AI technologies, such as machine learning, natural language processing, and robotics, and their applications across various supply chain processes including demand forecasting, inventory management, and logistics optimization. Key findings reveal that AI significantly enhances supply chain efficiency by improving decision-making, reducing costs, and optimizing resource allocation. However, challenges such as data privacy concerns, ethical considerations, and the need for skilled personnel emerge as critical factors influencing AI adoption in SCM. The future outlook for AI-enhanced supply chains is promising, with potential for further innovation and resilience, albeit contingent upon addressing existing challenges. The study concludes with strategic recommendations for practitioners and policymakers, emphasizing the importance of fostering a culture of innovation, developing digital competencies, and creating supportive regulatory frameworks for AI integration. Directions for future research include exploring the long-term impacts of AI on supply chain sustainability, ethical implications of autonomous systems, and the interplay between AI and emerging technologies. This research contributes to the academic discourse on AI in SCM, offering insights for enhancing supply chain operations in the digital age.

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