Levels of uncertainty, fear and satisfaction with health professionals: experiences of parents whose children are hospitalized for COVID-19

Abstract

ABSTRACT This study tried to determine the fear and tolerance of uncertainty levels of the parents of children hospitalized with COVID-19, and their satisfaction with the health care received during this time. Data were collected from 130 literate parents. A significant difference was found between the mean scores on the Intolerance of Uncertainty Scale (IUS-12) and the age of the parents and the presence of COVID-19 in other family members and the IUS-12. Also, a significant correlation was found between parents’ fear of COVID-19 and IUS-12 scores. Parents had good levels of satisfaction with health care received and moderate fear of COVID-19 and intolerance of uncertainty levels. As parents’ fear of COVID-19 increased, intolerance of uncertainty increased. The demographic characteristics, levels of fear of COVID-19, and intolerance of uncertainty did not affect the satisfaction levels.