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Abstract
A study of job satisfaction of academic staff of a public university in Malaysia used the 7-item general satisfaction scale in a survey to determine the level of job satisfaction of the academic staff. The results indicated that overall the academic staff of the university has a moderate level of job satisfaction. In addition, current status, marital status, age and salary appear to have significant impact on the respondents’ level of job satisfaction. Implications on the study’s findings to the management of the university are also discussed.
Highlights
The job expectations of a university’s academic staff have shifted in recent years and seem to be growing exponentially leading to a combination of increased job related stress for the academic staff, and decreasing levels of morale and job satisfaction
This is an indication of the presence of job dissatisfaction and these may lead to negative consequences such as low productivity, voluntary turnover, voluntary absenteeism, tardiness, apathy, low job performance, etc
The findings suggest that the academic staff of the university have a moderate level of general satisfaction
Summary
The job expectations of a university’s academic staff have shifted in recent years and seem to be growing exponentially leading to a combination of increased job related stress for the academic staff, and decreasing levels of morale and job satisfaction. On the other hand, when universities make these decisions and it is clear that the academic staff opinions are neither needed nor wanted, or if there is no value placed on them, the academic staff would feel degraded and demoralized and there is subsequently no motivation to support the decision (Briggs and Richardson, 1992). This is an indication of the presence of job dissatisfaction and these may lead to negative consequences such as low productivity, voluntary turnover (among high performers), voluntary absenteeism, tardiness, apathy, low job performance, etc. Based on the discussion above two research questions have been formulated namely, what is the level of general satisfaction of academic staff of the university and what are the individual differences that could explain the variance in the academic staff’s general satisfaction?
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