LEVEL OF EMOTIONAL INTELLIGENCE AND ITS IMPACT ON ACCEPTANCE TO TECHNOLOGY IMPLEMENTATION: A STUDY ON EMPLOYEES OF PRIMARY COOPERATIVE CREDIT SOCIETIES IN IDUKKI DISTRICT

Abstract

This research article is an extract of Ph.D. thesis research work. The present paper analyses the level of emotional intelligence and its impact on acceptance to technology implementation among the employees of primary cooperative credit societies in Idukki District. The study concluded that multiple regression analysis indicated independent variables, namely; social skills factor, social awareness factor, self-regulation factor, and self-awareness factor were highly significant in supplementing emotional intelligence among the bank employees in the study area. Further, from the analysis of Pearson’s correlation coefficient of emotional intelligence index and emotional intelligence factors, the study concludes that all the five emotional intelligence factors are statistically significant and has a positive correlation to emotional intelligence index. So, to increase the emotional intelligence level of the sample bank employees the higher authorities of the study banks should impart training in those five factors. KEY WORDS: Level of Emotional Intelligence and Impact, Employees, Idukki District