Abstract
Purpose – This paper aims to investigate how Canadian engineering, procurement and construction (EPC) companies address lessons learned (LL) on their construction projects.Design/methodology/approach – This paper adopts a case study methodology.Findings – The exploitation of LL to improve performance on future projects is highly desirable for many construction organisations. The vision of an organisation that can readily recall what went well on a project and attempt to recreate those successes, as well as avoiding the repetition of past mistakes offers commercial sense.Originality/value – The paper provides a number of recommendations for UK companies regarding how the process may be improved in terms of encouraging LL to occur, the timing of LL sessions, identifying participants, the format for documenting LL and how these should be disseminated.
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