Abstract

Space missions face major challenges when it comes to improving processes and procedures, making it difficult to guarantee a repeat of good experiences while avoiding bad ones. The core activity to achieve these objectives is a robust method to collect, organize, and disseminate lessons learned. The inherent complications of managing lessons include fear of finger pointing, lack of transparency, and poor team awareness, causing the process to weaken over time. For the Satélite de Aplicaciones Científicas-D/Aquarius mission, a method was implemented allowing any participant in the mission to register quick contributions about suspected anomalies, proposed improvements, or learned lessons into the system. During all project phases, the submitted inputs were periodically classified and refined by a working group and passed on to a board for final analysis and determination. This method allowed for a drastic reduction in the amount of processed items with respect to the quick contributions received. Anomalies, improvements, and lessons were recorded during the Satélite de Aplicaciones Científicas-D/Aquarius operations phase and were continuously used to improve various aspects of the mission. The benefits of using this approach include gaining valuable feedback through direct experiences, contributing to an enhanced work culture, expanding reach to other missions, and pinpointing gaps in the contributions.

Full Text
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