Abstract

Office workers are uneasy about thz reprzsentative process according to which an individual or a group accepts that a third party speak and act on his or ils behalf. This reluctance has identifiable roots in offices. Women, clearly a majority, have trouble identifying with male and often permanent representatives. The work group, imposed on individuals through unanimism, is not an adequate intermediate support for identification. Convinced that capacity for work and competence are not relevant means of safeguarding interests, each feels it is necessary to defend them personally by other means. During crises, the fusional enthusiasm which replaces the usual conformity is not any favorable to the creation of genuine relations of representation.

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