Abstract

This third article in a series of four investigates some specific legal issues of autonomous software agents. The authors argue that while agent-based technologies and processing may answer some of the legal difficulties raised by traditional online commerce, software agents in turn raise new legal difficulties. This article presents a process oriented analysis of a shopping agent within the context of augmented reality: the application of Internet technologies to the real world, specifically in this case to supermarket shopping. Specific areas of difficulty are contract and consumer protection law as well as digital signatures. A process modelling approach to the legal issues of ecommerce is briefly outlined as a method to provide useful insights into this subject.

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