Legal Regulation Of The Pre-Trial Settlement Of Disputes By The Financial Plenipotentiary

Abstract

This publication addresses the issue of legal regulation in the Russian Federation of pre-trial settlement of disputes by a financial plenipotentiary, established by the Federal Law of June 4, 2018 №123-FZ "About the Commissioner for the Rights of Consumers of Financial Services" (hereinafter referred to as the Law on the Financial Commissioner). The aim of the research is to study the legal status of the financial commissioner in the Russian Federation in the pre-trial stage of the conflict, regulatory issues for the formation of the Financial Commissioner Service in the Russian Federation, as established in the provisions of the Law on the Financial Commissioner; procedure for the consideration and resolution of a dispute by the financial ombudsman in the pre-trial stage of its development based on the appeal of the consumer of financial services, areas of application of the Law on the Financial Commissioner on various types of legal relations. Attention is drawn to the issue of the presence in the current Law on the Financial Commissioner of “restrictive” regulations as regards the legal regulation of the procedure for the consumer of financial services to appeal to the financial ombudsman. The effectiveness and feasibility of introducing a pre-trial procedure for the settlement of a dispute by a financial commissioner for a consumer of financial services is evaluated, including from the standpoint of the speed of its resolution by the financial ombudsman at the pre-trial stage.