Legal Obligation and Consumer Defense in the Food Industry (Application of Law Number 8 of 1999 Concerning Consumers)

Abstract

Legislation pertaining to consumer rights is required since consumers continue to face disadvantages in the fields of commerce, education, and negotiation. The adoption of Law No. 8 of 1999 protects consumers, which is a wise decision. National development theories serve as the foundation for this government-community partnership. This study looks at how Customer Protection Law No. 8 of 1999 handles the duties and rights of consumers in the food business. Legal normative research is being done here. The information was supplied by the Consumer Protection Law No. 8 of 1999 and the Food and Medicine Administration Safety and Modernization Law No. 18 of 2012. This study demonstrates that distributors of food and drink in Indonesia will have legal guarantees and protection. Maintain good standards for food and drink. To help customers make purchasing decisions, producers and distributors must clearly label all items that are offered. This rule aids purchasers in making informed decisions. Although the producer provided the information that consumers needed, some of them chose not to read it. Given that certain manufacturers may still fail to pay attention to product information, the Consumer Protection Law No. 8 of 1999 can still be necessary. Customers should be more watchful while purchasing, and producers should be more knowledgeable about product details.