Lecturer’s View on Higher Education Performance: A Study at Public Universities in Indonesia

Abstract

This study aims to describe the performance of higher education organizations based on the views or assessments by lecturers. This research design is in the form of a survey, with research samples coming from five universities in Bangka Belitung, Indonesia. Samples were taken randomly with a total of 155 lecturers. The research results are based on five main dimensions, namely; human resources effectiveness and efficiency (mean= 3.2821/ moderate category), focus on process (mean= 3.0527/ moderate category), structural transformation (mean= 3.3206/ moderate category), teamwork (mean= 3.1811/ moderate category), and organizational strategy (mean= 3.3237/ moderate category). The results suggested to improve lecturers’ performance by strengthening aspects such as organizational leadership, organizational commitment, organizational culture, and organizational quality management.