Abstract

Context-aware recommendation (CR) is the task of recommending relevant items by exploring the context information in online systems to alleviate the data sparsity issue of the user-item data. Prior methods mainly studied CR by document-based modeling approaches, that is, making recommendations by additionally utilizing textual data such as reviews, abstracts, or synopses. However, due to the inherent limitation of the bag-of-words model, they cannot effectively utilize contextual information of the documents, which results in a shallow understanding of the documents. Recent works argued that the understanding of document context can be improved by the convolutional neural network (CNN) and proposed the convolutional matrix factorization (ConvMF) to leverage the contextual information of documents to enhance the rating prediction accuracy. However, ConvMF only models the document content context from an item view and assumes users are independent and identically distributed (i.i.d). But in reality, as we often turn to our friends for recommendations, the social relationship and social reviews are two important factors that can change our mind most. Moreover, users are more inclined to interact (buy or click) with the items that they have bought (or clicked). The relationships among items are also important factors that can impact the user’s final decision. Based on the above observations, in this work, we target CR and propose a joint convolutional matrix factorization (JCMF) method to tackle the encountered challenges, which jointly considers the item’s reviews, item’s relationships, user’s social influence, and user’s reviews in a unified framework. More specifically, to explore items’ relationships, we introduce a predefined item relation network into ConvMF by a shared item latent factor and propose a method called convolutional matrix factorization with item relations (CMF-I). To consider user’s social influence, we further integrate the user’s social network into CMF-I by sharing the user latent factor between user’s social network and user-item rating matrix, which can be treated as a regularization term to constrain the recommendation process. Finally, to model the document contextual information of user’s reviews, we exploit another CNN to learn user’s content representations and achieve our final model JCMF. We conduct extensive experiments on the real-world dataset from Yelp. The experimental results demonstrate the superiority of JCMF compared to several state-of-the-art methods in terms of root mean squared error (RMSE) and mean average error (MAE).

Highlights

  • With the explosive growth of the number of users and items in e-commerce services, the user-to-item rating data often suffer from the data sparsity issue; that is, users can only interact with a small number of items, and items can only be visible to limited users

  • E main contributions of this study are summarized as follows: (i) We systemically address Context-aware recommendation (CR) in online systems and propose a joint convolutional matrix factorization (JCMF) to consider the reviews of both users and items and the relationships of both users and items simultaneously (ii) We propose an item relation-aware recommendation method convolutional matrix factorization with item relations (CMF-I) to exploit the relationships among items (iii) We incorporate the user’s social relationships into CMF-I by bridging the social network and user-item matrix space with a shared user latent factor (iv) We incorporate another convolutional neural network (CNN) network to model the document contextual information of users (v) We conduct extensive experiments on the realworld dataset Yelp to demonstrate the effectiveness of our proposed method e remainder of this work is organized as follows

  • We employ two popular metrics [26] root mean squared error (RMSE) and mean average error (MAE) as the evaluation methods, where MAE measures the average magnitude of the errors in a set of predictions while RMSE tends to disproportionately penalize large errors. is means

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Summary

Introduction

With the explosive growth of the number of users and items in e-commerce services, the user-to-item rating data often suffer from the data sparsity issue; that is, users can only interact with a small number of items, and items can only be visible to limited users. To overcome this challenge, several CR-based methods [1,2,3,4,5,6,7,8] have been developed to consider the rating matrix and the context information (such as demography of users, social networks, and item description documents). Chen et al [6] suggested adopting a novel context-aware hierarchical Bayesian method to take rating context and social relationships into consideration for prediction. ese methods have achieved significant improvement compared with the methods that only utilize user-item ratings

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