Abstract

Despite recent progress in conversational question answering, most prior work does not focus on follow-up questions. Practical conversational question answering systems often receive follow-up questions in an ongoing conversation, and it is crucial for a system to be able to determine whether a question is a follow-up question of the current conversation, for more effective answer finding subsequently. In this paper, we introduce a new follow-up question identification task. We propose a three-way attentive pooling network that determines the suitability of a follow-up question by capturing pair-wise interactions between the associated passage, the conversation history, and a candidate follow-up question. It enables the model to capture topic continuity and topic shift while scoring a particular candidate follow-up question. Experiments show that our proposed three-way attentive pooling network outperforms all baseline systems by significant margins.

Highlights

  • Conversational question answering (QA) mimics the process of natural human-to-human conversation

  • Conversational QA has gained much attention, where a system needs to answer a series of interrelated questions from an associated text passage or a structured knowledge graph (Choi et al, 2018; Reddy et al, 2019; Saha et al, 2018)

  • A practical conversational QA system must possess the ability to understand the conversation history well, and to identify whether the current question is a follow-up of that particular conversation

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Summary

Introduction

Conversational question answering (QA) mimics the process of natural human-to-human conversation. Conversational QA has gained much attention, where a system needs to answer a series of interrelated questions from an associated text passage or a structured knowledge graph (Choi et al, 2018; Reddy et al, 2019; Saha et al, 2018). Most conversational QA tasks do not explicitly focus on requiring a model to identify the follow-up questions. A practical conversational QA system must possess the ability to understand the conversation history well, and to identify whether the current question is a follow-up of that particular conversation. Consider a user who is trying to have a conversation with a machine (e.g., Siri, Google Home, Alexa, Cortana, etc). The user asks a question and the machine answers it.

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