Abstract

ABSTRACT Leading human service agencies has always been challenging, but recent political, financial, public health, and racial tensions in the U.S. have added further turbulence and complexity to those in CEO and Executive Director positions tasked with providing steady leadership of agencies serving the most vulnerable in our society. Though numerous books and journal articles examining leadership are published every year, there is something valuable about learning from experiences of leaders in the field. This article shares the perspective of one such leader, whose leadership approach is grounded on the principles of The Sanctuary Model, an evidence-supported, trauma-informed, organizational change intervention.

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