Learning the Language: Evolution of the FBI’s Linguist Program and Lessons Learned

Abstract

The Federal Bureau of Investigation (FBI), although it is a domestically oriented intelligence service, must contend with foreign state, terrorist, and criminal entities. Foreign language capability is integral to countering many of these threat actors. The FBI has developed its foreign language workforce and associated infrastructure in response to the evolution of its mission. This was a learning process for the FBI and progressed from utilization of personnel who had language skills, or who were trained on an ad hoc basis, to establishing a dedicated workforce of linguists. This evolution highlights the need for organizations to assess needs and build toward workforces defined by subject matter expertise, rather than taking a one-size-fits-all approach. As the FBI’s history in the field of language illustrates, expertise will eventually become a necessity. Workarounds, whether in language, information technology, or any other field, will only ultimately delay the development of capabilities.