Abstract
PurposeThis study aims to evaluate The World Café (TWC) method as a social collaborative learning environment. TWC is a widely used large-scale intervention for such things as organizational change and development or community development programs.Design/methodology/approachThree World Cafés were organized as part of a university research project on promoting sustainability-oriented innovation in the logistics sector. A total of 18 participants representing public and commercial organizations were interviewed on their experiences.FindingsLearning processes are linked to social and cognitive aspects that TWC intervention effectively structures.Practical implicationsIf a World Café is implemented according to the basic principles, it can be an effective environment for organizing non-formal learning in organizations.Originality/valueAlthough the gray literature on World Cafés is full of anecdotal evidence about its effectiveness, there is a dearth of empirical research underpinning the claims.
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