Abstract
The digital transformation is the very heart of the Fourth Industrial Revolution, which is about to change our understanding of doing business, of learning & development in a fundamental way – and with unrivaled speed. However, many companies and individuals hesitate to acknowledge the depth and impact of current developments. We suggest to distinguish four reasons: the striking impact of advanced digitization is not yet fully recognized (1); there is a lack of imagination and strategy, coupled with increasing unpredictability (2); a lack of agility and insufficient encouragement towards innovation (3); and a lack of pertinent competencies and insufficient innovation culture (4). New roles and action areas for Learning & Development (L&D) professionals enable possibilities to overcome these innovation barriers: change agent & consultant; designer of an enriched learning portfolio of products and services; shaper of innovation culture. Also facilitating a learning friendly culture by using different pillars is a way to generate innovation and to secure the existence of organizations in times of digital transformation.
Highlights
The world is constantly changing – but at an unprecedented speed, leading to extensive and fundamental transformations
One third of the study participants are taking a “wait and see” approach in hope of emulating successful competitors, whereas only a quarter describe their approach to digital disruption as proactively willing to transform themselves in order to compete
The digital transformation and hereby mandatory change processes pose a multitude of challenges for organizations
Summary
The world is constantly changing – but at an unprecedented speed, leading to extensive and fundamental transformations. The changes are disrupting almost every industry, and their breadth and depth herald the transformation of entire systems of production, management, and governance [2] This fundamental revolution shakes the foundations of our understanding of society and business. The widely known examples above show that the impact of digitization is already tremendous, but “the digital disruption of existing business models is still in its early days and will continue to threaten both new businesses and established enterprises” [5] For existing businesses, these developments create the imperative to innovate. Another significant innovation driver is the changing behavior of customers Their expectations towards businesses, products and services rapidly increase. “The challenge for companies is how fast and how far to go on the path to digital transformation” [7, p. 1]
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