Abstract

Around the world, organizations are turning to best practice methods and standards to guide the development of their projects. However, simply following these guidelines does not guarantee success in the execution and conclusion of a project. This research focused on designing a management model for the lessons learned throughout the life cycle of the projects. The ML3C model, developed as a result of this research, demonstrates its effectiveness in project management by facilitating the systematic collection and organization of valuable information derived from lessons learned from past experiences. This efficient organization of data translates into significant advantages, such as cost reduction, time savings, and improved customer satisfaction when receiving the desired service or product. In conclusion, project management is optimized by using tools that allow the effective use of lessons learned, as proposed in this research.

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