Abstract
ABSTRACT In early 2020, the COVID-19 pandemic hit the United States causing significant disruptions in daily life including disruptions for social service and behavioral health agencies. This qualitative, phenomenological study interviewed thirty-seven directors or managers of social service or behavioral health agencies. Agency managers described challenges related to the pandemic and shut down, but they also described opportunities for innovation and change. Agency managers discussion fell into eight themes: funding, employees, space, supplies, policies/protocols, partnerships, mission, and innovation/leaning into the crisis. Implications for administrative practice and policy will be discussed.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Human Service Organizations: Management, Leadership & Governance
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
