Lean Healthcare Readiness Evaluation among Staff in Private Hospital

Abstract

Lean Management in Healthcare Institution shows several benefit based on evidence both clinically and financially. Some hospital in Indonesia already implemented lean management. In order to achieve sustainability of lean implementation, the hospital have to in the ready level to adopted it. This study aimed to evaluate the lean healthcare readiness among staff in private hospital. Thi sstudy used a quantitative study design with population of all employee in Panti rapih Hospital Yogyakarta. Sample of this study were 100 staff in some units that implemented lean healthcare. This study analysis used fuzzy technique from Lean Readiness Framework Instrument. This study showed that based on fuzzy and Euclidean analysis the readiness level of Panti Rapih Hospital in lean healthcare implementation is Close to ready (6.2 out of 7). This status means that the hospital already implemented lean in all aspect and bring to the daily basis work. The employee also put the patient safety and patient value in the first place. Unfortunately, the relationship between the hospital and the supplier did not have a standardization regarding lean implementation to reduce and eliminate waste in the process.