Leadership, job satisfaction and intention to leave among registered nurses in the North West and Free State provinces of South Africa.

Jeremia S Sojane,Siedine K Coetzee,Hester C Klopper

doi:10.4102/cur.v39i1.1585

Abstract

BackgroundThe nurse leadership of a hospital is identified as the single most important aspect of the practice environment that impacts nurse outcomes. When nurses are satisfied with their jobs, they tend to remain with their employers and become more productive in their workplaces.ObjectivesThis study aimed to investigate the relationship between leadership, job satisfaction and intentions to leave among registered nurses (RNs) working in hospitals in the North West and Free State provinces of South Africa.MethodsA cross-sectional survey design was adopted. The population (N = 680) with the sample (n = 204) included RNs in medical–surgical units in both private and public hospitals in the two provinces. Data were collected using the RN4CAST questionnaire.ResultsRNs were satisfied with the items pertaining to leadership except for praise and recognition (55.7%). They also indicated high levels of overall job satisfaction (70.5%) but were dissatisfied with wages (50%), study leave (40.9%) and opportunities for advancement (40.1%). Furthermore, 46.1% of the RNs intended to leave their current hospitals. The results indicated a relationship between leadership and job satisfaction (r = 0.47; p = 0.00) and between intention to leave and job satisfaction (d = 0.50).ConclusionThe nurse managers played a significant role influencing RN’s level of job satisfaction, while job satisfaction was highly correlated with intention to leave. The nurse leadership can improve job satisfaction by giving praise and recognition to the RNs for jobs well done, and RNs should be afforded the opportunity to advance their careers through further studies.

Highlights

Introduction and backgroundThe nursing practice environment is defined as a comprehensive set of characteristics that enable ‘nurses to practice to their full potential’ (AACN 2002:298–300)
This study aimed to investigate the relationship between leadership, job satisfaction and intentions to leave among registered nurses (RNs) working in hospitals in the North West and Free State provinces of South Africa
The results indicated a relationship between leadership and job satisfaction (r = 0.47; p = 0.00) and between intention to leave and job satisfaction (d = 0.50)

Summary

Introduction

Introduction and backgroundThe nursing practice environment is defined as a comprehensive set of characteristics that enable ‘nurses to practice to their full potential’ (AACN 2002:298–300). Lambrou et al (2014) conducted a systematic review to investigate nurse’s perception of their working environment in relation to job satisfaction. International and national research has shown that nurses who work in hospitals with positive practice environments are less likely to report poor nurse outcomes, such as burnout, job dissatisfaction and turnover intent (Coetzee et al 2013; Klopper et al 2012; Zhang et al 2014). They found that the characteristic of the practice environment that had the most significant bearing on job satisfaction was the manager’s ability, leadership and support for nurses. The nurse leadership of a hospital is identified as the single most important aspect of the practice environment that impacts nurse outcomes. When nurses are satisfied with their jobs, they tend to remain with their employers and become more productive in their workplaces

Objectives

Results

Discussion

Conclusion