Leadership Approaches and Its Influence on Performance of Selected Private Security Firms in Nairobi City County, Nairobi, Kenya

Abstract

The private security industry suffers adversely from performance-related problems, due to lack of professionalism, managers failure in vetting the security guards, guards lacking basic skills to secure crime scenes, reporting the crime and demotivated staff who earn little salaries. The worsening security situation within the Nairobi Metropolitan area has led to the increase of private security firms. Some of the firms are not licensed and regulated leading to low performance standards. This study focus was how to improve performances in the private security firms through leadership approaches. The study employed descriptive research design and targeted 30 private security firms and its 312 employees. The sample size is 96 staffs which is 30% of the targeted population. Primary data was collected using self-administered questionnaires that had closed-ended questions hence having quantitative data. The data was analyzed using descriptive, correlation and regression analysis and results showed that leadership approaches had positive and significant effect to performance of the private security firms. The study concluded that leadership approaches had positive significant effect to performance.