Abstract

This article explores the power and role of algorithms in the organization of digital work, especially focusing on the impact that their introduction has had on the professional conditions and forms of workers' resistance. Through the illustration of two case studies - that of the food delivery couriers and that of the Amazon drivers - we will try to make sense of: 1) how algorithms shape and control their work organization and their performances; 2) how these workers have relatively successfully mobilized in contexts and within work processes considered as unfavourable to collective action. Keywords: Algorithm, Digital Platform, Exploitation, Mobilization, New Workers.

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