LİDER-ÜYE ETKİLEŞİMİ VE İŞ TATMİNİ ARASINDAKİ İLİŞKİDE ALGILANAN ÖRGÜTSEL DESTEK VE İŞE BAĞLILIĞIN ROLÜ

Abstract

In this research, we aim to examine the direct and indirect effects of leader-member exchange on employees’ job satisfaction through the mediating roles of perceived organizational support and work engagement. Consequently, this study aims to close this gap in the extant literature. Structural equation modelling method was chosen because it is a very useful method to analyse highly complex multiple variable models and to reveal direct and indirect relationships between variables. Quantitative data was collected in a five-point Likert scale. Confirmatory factor analyses have been conducted to determine the convergent validity. Composite reliability and AVE values have been used to determine reliability and discriminant validity of the scales respectively. The hypotheses have been tested by means of structural equation modelling method. As a result of the analyses performed in this study, it has been empirically proven that leader-member exchange has a positive impact on job satisfaction. Furthermore, both perceived organizational support and work engagement mediate the relationship between leader-member exchange and job satisfaction. These results are in accordance with the extant literature. This study attempts clarify the mechanism behind the relationship between Leader-Member Exchange and Job Satisfaction by examining the role of perceived organizational support and work engagement concurrently.