Abstract

Computer-mediated communication and remote collaboration has become an unexceptional norm as an educational modality for distance and open education, therefore the need to research and analyze students' online learning experience is necessary. This paper seeks to examine the assumptions and expectations held by students in regard to computer-mediated communication and how their lay theories developed and changed within the context of their practical experiences in conducting a remote collaborative project, through computer-mediated communication. We conducted a qualitative content analysis of students' final reports from an inter-institutional online course on computer-mediated communication and remote collaboration. The results show that students’ assumptions were altered and indicate the strong benefits of teaching how to collaborate remotely, especially if a blended approach of theory and practical application are combined.

Highlights

  • For distance learning environments, successfully employing computer-mediated communication (CMC) is often deemed one of the most relevant factors (Dennen, 2005; Thompson & Savenye, 2007)

  • The results provide insight into the intuitive lay theories regarding computer-mediated communication and remote collaboration that the students held

  • We wanted to investigate how this works by the occupation with scientific theories of CMC and their practical experiences in conducting a project within student teams through computer-mediated communication

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Summary

Introduction

Successfully employing computer-mediated communication (CMC) is often deemed one of the most relevant factors (Dennen, 2005; Thompson & Savenye, 2007). CMC has become embedded in the social and organizational lives of people (Walther, 2013) It is frequently used and a common tool for team collaboration, allowing participants to work on tasks without having to be at the same place at the same time. Students, have vague ideas about how such remote collaboration through computer-mediated communication works—how they are scheduled and organized; which tools can or should be used; how the communication between the participants in such settings might look like; and which problems might occur when tasks are completed remotely using CMC These ideas or assumptions often arise from comparison with practices in face-to-face settings, private use of CMC or cultural references to this topic, mainly in TV shows or movies. Considering the structure and purpose, such ideas often have a lot in common with actual scientific theories, which is why they can be called implicit, subjective or lay theories

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