Abstract

This paper presents a recent educational project on vocational language training and linguistic phenomena of mobility workers, developed by the training department of Costa Crociere in collaboration with the Universita per Stranieri di Siena. A fleet of 14 cruise ships, each with 400-1,000 crew members and 1,000-3,780 guests, is a unique plurilingual context. Most of the crew members come from the Philippines, Indonesia, India, and China; most of the guests are Italians or Europeans. The project refers to the educational procedures applied to the teaching of Italian and English to the crew members, in order to improve quality of service and of safety onboard.

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