Abstract
ObjectiveTo highlight a new format, a newborn clinic is providing lactation care during the pandemic. COVID-19 is affecting many families, and lactation consultants can adapt during these times. Families are staying isolated in their homes to reduce exposure to the virus, but problems concerning lactation still exist, and in-person appointments are discouraged. Families continue to get lactation advice and care through scheduled telephone appointments and simultaneous viewing of Global Health Media breastfeeding videos sent through secure message emails.Case ReportDetails the specific response at the newborn clinic which include discussion of videos and answering questions through no-cost telephone appointments until the family reaches their goals.ConclusionsInfant- and mother-related lactation problems continue to exist during the pandemic, but because of in-person restrictions, families are not able to attend clinic appointments. The scheduled telephone appointments and the simultaneous video viewing addresses many lactation problems with great success and satisfaction among the families.
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