La perception de l'importance de compétences professionnelles en loisir

Abstract

This study conducted among workers in the leisure sector in New Brunswick illustrated the perception of the skills required to master certain work requirements in municipal recreational settings. Skills seen as most important include the ability to manage time and priorities, the ability to prepare budgets for immediate supervisor or councils, the ability to direct employees, knowledge regarding certain types of community organizations, and computer abilities. The ability to represent leisure departments, handle customer complaints, and develop preventive measures against prosecution for negligence, along with an understanding of funding sources available to local nonprofit organizations, and knowledge of strategies for motivating staff were also recognized. The importance of certain master skills is presented next in descending order of importance: communication and public relations, community relations, management of human resources, administrative techniques, curriculum development, equipment, facilities and recreation sites, and tourism development. Significant differences between respondents who speak mostly English and those speaking mostly French were also noted, with French-speaking workers giving greater importance to the category “development programs,” “administrative techniques,” “social and community development,” “tourism development,” “communication and public relations” and “human resources.”