La gestión humana en entidades financieras y de seguros

Abstract

This article presents the results of research aimed at identifying the characteristics of the practices of human resource management in financial and insurance institutions in Tunja. The research has a qualitative approach. Data collection was conducted through in-depth interviews with the human management executives’ guidance. The Sample is qualitative, not probabilistic. The selection criteria were the number of workers and seniority in the market. The units of analysis are the following processes: job description, recruitment and selection process, training, salaries, performance evaluation, career plan and hygiene and health. Human resource management processes in these institutions are systematic, taking into account scientific criteria for administration of workers. Normally processes are centralized at headquarters.