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Abstract
This article deals with the financial function of the Postal Service. On the basis of the clientele management modules of financial centres and the post offices as units for the analysis, the authors make a census of the various financial “products” being supported by the analytical pattern of “worlds” (of production).This census voluntarily focusing on the civic world is followed by an attempt to identify the different corresponding overcosts. The authors also examine the contradictions and conflicts opposing the protagonists of service provision when they explicitly or implicitly belong to different worlds.
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