Abstract

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Highlights

  • Referrals have been generally by telephone the trend is changing with more referrals being by letter

  • Our attendance rate (95.2%) is higher than the rate reported in comparable studies (64% and 87.1%) (Jaffa & Griffins, 1990: Mathai & Markantonakis, 1990)

  • The good attendance rate of first appointments in Melbourne appears to be due to the large number of parent referrals, i.e. 50% being made by parents directly to the service as opposed to 90% by general practitioners in the UK

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Summary

Introduction

Referrals have been generally by telephone the trend is changing with more referrals being by letter. The service has encouraged parents to contact the centre by phone. The clinician contacts the family by phone to arrange an appointment. The survey includes patients referred who were offered an initial appointment.

Results
Conclusion
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