Abstract

Dynamically changing educational services market and growing social needs addressed towards educational institutions and its representatives have defined success of modern school depending on working out attractive brand in the society environment, allowing it to be distinguished among others and gain potential customers of its services (parents and their children). Due to that reason, the study presents the most important elements which consist the process of shaping positive and coherent image of educational institution in local environment, both from the theoretical and practical perspective. A proposition of a proprietary model of a strategy for creating the image and promotion of a contemporary school was presented, allowing to create and manage the school image during time through public relations activities. In addition, attention was paid to the diagnosis of the local educational services market, preceding the formulation of the assumptions of the image strategy of the institution, and discussed the role of social media in maintaining the developed image of the school. The summary lists the benefits of using the proposed model and presents guidelines for creating the image of the school to be used in educational practice by the management of educational institutions.

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