Koncepcja jednolitego portalu e-Government dla obywatela w Polsce

Abstract

Digitization of public administration is a process which serves not only to streamline functioning of public authorities but also to enable citizens an access to public information, to pursue their rights, to perform citizens’ duties and to enable them to take part in ruling in order to perform the idea of civil society. In the last few years the author of the paper conducted research within the class „Digital society and e-Government” run at the University of Warsaw, Poland on digitization of Polish public administration on the level of obliged entities, and on the attempt of Polish Authorities to create a unified portal (gateway) of e-Government for a citizen. It included also the European Union’s requirements and recommendations in this field. Although the Polish e-Government system presents a certain level of development however, it still is not complete and consistent, suffers luck of standardization, overlapping of available functions and modules and a unified gateway for a citizen. In the paper the concept of three parts of the e-Government system for a citizen in Poland is presented, i.e.: access to public information, public services for a citizen and participation in ruling, enriching the present concept with the third one. To carry out a research official documents of the EU and Poland on public administration and its digitization process were used, some elements of systems analysis were applied to investigate structures of public administration web pages and portals on both levels in Poland and the literature of the subject. The article presents the situation as at 31st August 2022.