Abstract
The article presents the use of IT communication tools as a good practice in the activities of the Polish judicial system. The concept of good practice came into being during the implementation of the pilot project of good management of the subordinate units of the Polish Ministry of Justice as a part of the projects “Education in the time and cost management of judicial proceedings – case management”, with the financial resources granted from the European Social Fund within the framework of Human Capital. The aim of the good practice “IT tools for internal communication” is to improve the quality and speed of internal communication across all organisational levels and units by introducing an intranet platform. The platform replaces traditional (paper) communication with an e-mail channel that makes it possible to attach documents (i.e. letters, decrees, policy descriptions, procedures), send direct messages (i.e. instant messaging system) and archive. Implementing the internal platform increases communication efficiency and cost savings. The article presents the assumptions of the good practice, the technology involved in it and the stages of the implementation within the project.
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