Abstract

A method supporting complementary function allocation in automated work systems called KOMPASS will be presented. KOMPASS supports interdisciplinary design teams in deciding about function allocation in automated systems, taking into account the need for an integral consideration of people-related, technological and organizational factors in the design of work systems in order to satisfy the demands for effectiveness and safety of the overall work system as well as for motivating jobs for the human operators. A set of empirically tested criteria for the evaluation of the complementarity of system design forms the basis of guidelines for the analysis of work systems, individual tasks and human–machine systems as well as for a heuristic for system design. The method is described, including a practical example of an automation project to which it was applied.

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