Knowledge Transfer of Site Based Construction Management Team of ABC Company: Basis for the Development of Knowledge Transfer Plan

Abstract

The study determines the readiness of ABC Company and the status of the project site based construction management team (CMT) on knowledge transfer (KT) as basis for the development of the proposed knowledge transfer plan (KTP). Descriptive method was used to obtain information on the levels of readiness on organizational characteristics and resources requirement of ABC Company and on the gaps in terms of idea creation, sharing, dissemination, evaluation and adoption in the project site based CMT. Descriptive statistics was used to present the data on readiness; anything below 100% in terms of idea creation, sharing, dissemination, evaluation and adoption was considered a gap. The study revealed that ABC Company has a moderately ready status on its readiness. Improvement was needed on KT strategy, rewards systems, knowledge hoarding, knowledge required, budget, and even on the core and support team that was essential in the development of the proposed KTP. The project site based CMT had gaps to be attended to on idea creation, sharing and dissemination. Those gaps were considered valuable input in the development of the proposed KTP. The development of the proposed KTP was grounded on quality management system that considered the readiness of ABC Company and the gaps found in the project site based CMT as inputs. The proposed KTP composed of four stages, namely, Management Responsibility, Resource Management, Knowledge Transfer Realization and Measurement, Analysis and Improvement. Intervention strategies presented in the KTP would address the particular area determined to be either absent or not consistently implemented with feed forward and feedback for continual improvement.