Abstract

Purpose - This study aims to explore various methods of knowledge Transfer (KT) in the UAE Higher Education Institutions (HEIs) (both pre and post COVD-19 pandemic) and to measure the satisfaction level of instructors and students towards these methods. This study also aims to identify the type of learning most and least supported by online KT process and to identify the challenges faced by instructors and students while using the online KT process during COVID-19 pandemic. The study revealed that more than 92 percent of both students and instructors expressed their satisfaction with the knowledge transfer methods introduced by higher education institutions in the UAE. The outcome of the research is worthwhile for both Emirati and foreign higher education institutions, which are operating in the UAE and even in the middle east, to promote their academic programs in their respective markets during and after the Covid-19 pandemic. This paper provides a through insight for the policy makers at higher institutions in UAE for considering online mode as a substitute/simultaneous approach for knowledge transfer.

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