Knowledge Sharing Practices, Innovation Strategy, and Knowledge Sharing behaviour: Role of Mutual Trust

Abstract

Knowledge sharing and mutual trust are culture-specific virtues and vital components for organizations’ success. In this research, we investigated the effect of Organizational Knowledge Sharing Practices (OKSP) and Innovation Strategy (IS) on Knowledge Sharing (KS) among Indian service sector employees. Moreover, moderating role of Mutual Trust (MT) between Organizational knowledge sharing practices, Innovation strategy, and Knowledge sharing was also examined on a sample of 150 service sector employees (Male = 112, Female = 38). The correlation results revealed that Organizational knowledge sharing practices and Innovation Strategy significantly and positively correlated with Knowledge Sharing dimensions- explicit knowledge sharing and tacit knowledge sharing. Furthermore, stepwise regression analyses to examine the moderating effect of Mutual trust revealed that Organizational knowledge sharing practices significantly predicted explicit knowledge sharing (β = .48; p<.01) and tacit knowledge sharing (β = .51; p<.01) in the group with high mutual trust. Thus, cultural traits and behaviors such as trust and knowledge sharing would be inculcated within organization practices to experience better psychological and organizational outcomes.